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bymayberry.com Reviews

• Mar 29, 2026

Ordered a sweater from bymayberry and got a completely different item

I ordered clothing from the website bymayberry.com and what they sent is not what was shown online at all. The material is different and the colors are not the same. It took over two weeks to get my item.

As soon as I got it, I contacted the company. Their site says to email [email protected] for returns. I told them the exact problem and even sent a picture. The product online was a light tan, thick sweater. They sent me a thin yellow sweater.

Then they made it really difficult to return the item and just refused to help. I lost $53.96 on this order from their NC location.

• Mar 16, 2026

Ordered a dress that arrived dirty with no labels, now they won't take it back.

I bought an item thinking it was from a company in North Carolina because of the name. I checked the return policy first, which said items had to be clean and unworn with the original labels.

Well, my dress arrived today. It was dirty, there were no labels attached to the garment itself, and there was no packing list. The quality was horrible. I went on the website to start a return and it says they don't accept returns on dirty items with no labels. But that's exactly what they sent to me.

Their return address is in China. It would cost me more to ship it back than I paid, and I'd never get my money back in time anyway. This feels like a total scam.

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