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CBTforInsomnia Reviews

• Feb 22, 2026
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Paid for a sleep program and got blocked after asking for respectful help

I paid for the CBT-I program from CBTforInsomnia. I had trouble getting into the program I bought, so I contacted support on February 19th, 2026. I reached out then, four months after I paid, because I was ready to stop my sleep medication and I hoped this program would help.

They told me I had until April 6th, 2026 to finish the sleep diaries, which was six months from when I bought it. But the person who was supposed to be helping me was talking to me in a really derogatory way. It was disrespectful and felt totally inappropriate and unprofessional.

When I explained I was contacting them within the six-month period and asked that we just have a respectful interaction going forward, they blocked me from my membership and refunded my money for no good reason. Now I have to find another provider to help me with CBT-I. This is really affecting my health, and I hope other people don't have to go through this.

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