Ordered from Cexila.com and tracker says delivered but nothing showed up
I ordered some stuff on May 31st from this site Cexila.com. The tracking number says it was delivered but I never got anything. I tried emailing them at [email protected] and no reply. Lost about 500 dollars on this. Just feels like a scam honestly. No package no nothing and they wont answer me.
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• Jun 06, 2026
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Ordered something and they said it was delivered but nothing showed up
I placed an order on April 6, 2026. They said the item was delivered on May 15. On May 16 I got a reply telling me to check the mailroom and my neighbors. I told them the package was not found anywhere.
Then I got an email back saying they were offering a free reshipment within 7 to 15 days. On May 20 they said the order was shipped and gave me a tracking number c2s890502000cn. It says delivered on May 31, 2026 but no delivery service came. I reached out on May 31 telling them it shows delivered and asking what the next step is. They responded offering a 70% refund. I requested a full refund instead.
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Ordered from Cexila.com and tracker says delivered but nothing showed up
Ordered something and they said it was delivered but nothing showed up
Then I got an email back saying they were offering a free reshipment within 7 to 15 days. On May 20 they said the order was shipped and gave me a tracking number c2s890502000cn. It says delivered on May 31, 2026 but no delivery service came. I reached out on May 31 telling them it shows delivered and asking what the next step is. They responded offering a 70% refund. I requested a full refund instead.