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Chase Bank Reviews

• Feb 26, 2026
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Chase let a scammer wire out $2,490 and take all my miles, then wouldn't help

My computer shut down and then I got a call. They said they'd fix it and did a screen share. Next thing I knew, $2,490 was wired out of my checking account and all my Chase miles were gone—they turned them into gift cards.

I contacted Chase right away and closed my checking account and all my Chase cards. But Chase has not been helpful at all. They say they won't be responsible for my loss and have been terrible to deal with. I filed a police report. Everything is documented from January 9, 2026.

I am so disturbed by this. Chase never texted, called, or emailed me about any of it. They just let the transactions go through.

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