ColonBroom Reviews
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Charged again after I thought I canceled my subscription
Then on 6/30/2026 they charged me $199.98 anyway. I went right back into my account and saw there was still a subscription there somehow. I never got any email saying it was coming or anything. I emailed them within minutes of the charge asking to cancel and get my money back. They said they can't cancel that order but assured me the future ones are canceled. I still have three bottles from the first order, I don't need more. I just want my money back.
Charged over $100 for a subscription I never agreed to
I told them I did not authorize that payment and wanted my money back. I contacted them at 10:30 pm on June 17. Then at 2:30 am I get an email saying the product already shipped and they can't refund me. That seems really weird because most companies don't process orders at 2 in the morning.
I asked them to cancel the subscription and refund the money. They cancelled the subscription but still refuse to give my money back.
Ordered from Instagram ad, paid $150, never got my product
I got an order ID number CB-514465 and what looked like a tracking number. But now its been over a month and my order still isn't here. The online tracking just sits there not moving. I've contacted the company a bunch of times and all I get are automated emails. I even messaged them on Instagram and nobody did anything or gave me any info.