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• Jul 02, 2026
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Ordered hurricanes from Facebook ad and never got them

I placed an order for (2) Set of 3 Celebration Hurricanes by Valerie that I saw on Facebook. Everything looked legit and I used my PayPal Credit Account to pay for this. Communication was good from them about when my order went through, when it shipped, etc. I watched it about every 2 - 3 days to keep up on the status on where it was.

Then I get an email that my package had been delivered. And it had not been delivered. I checked with my post office and they said they had no package for me. I gave tracking number, all the things they asked for, and they did not have it. I contacted them by email and I sent a dispute to PayPal. And they just keep saying that it's been delivered - nothing they can do, I am responsible for the charge. I can't get the tracking images to upload. Their phone number is +86 13282011554. I did not try the phone. I only emailed them.

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