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Direct Cycle Parts reviews and customer experiences

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Direct Cycle Parts Reviews

• Jul 03, 2026

Ordered parts from their website and never got anything

I ordered parts from their website www.directcycleparts.com. Paid $2,172.52 for everything. That was over three weeks ago and nothing has showed up. They took my money and just kept it.

Their customer service is just lip service. They told me last week that the parts were on back order but they were being shipped then. That was another week ago and still no parts and they won't tell me why. Called them at (817) 500-5751 and emailed [email protected] but nobody gives a real answer. Their address is 7415 Whitehall St STE 124 in Richland Hills, TX. This place needs to be shut down.

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