DirectCard Reviews and Customer Experiences

DirectCard Reviews

• Sep 03, 2026

Card stopped working after one payment and no real explanation

I was offered this card to help improve my credit so I applied and got approved. Waited about a month for it to come in the mail. When it finally showed up it took me three days just to get it activated because nobody would answer the phone.

When I finally got someone on the line they kept pushing me hard to pay $200 for some credit repair program. I didn't want it but they were very adamant about it. I did manage to get the card activated and used it fine for a while. Then after I made my first monthly payment and everything went through, the card just stopped working.

I called to ask what was going on and they told me all accounts are frozen. Apparently the credit repair program was some third party company that was scamming customers so to make it fair they froze everyone's accounts. That didn't make sense to me. My card worked and I paid on time. Why am I being punished for something I didn't even sign up for?

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• Jul 16, 2026

Gave them my social and banking info for a credit card

I applied for a credit card through their website directcard.com. To apply I had to give my social security number, phone number, address and banking information. They said it was for the card.

Now I lost $95.00. I gave them all that personal info and nothing ever came. I tried calling the number (855) 942-4898 and emailing [email protected] but no reply. Feels like I just handed over everything to nobody.

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• Jul 16, 2026

Charged $95 for a credit card that never showed up

I paid $95 upfront for a credit card from DirectCard and it never came in the mail. I asked for a refund but they won't send the money back. I cannot get a hold of anybody to request a paper check by mail. Their website is directcard.com and the phone number is (877) 419-8646. I tried calling and emailing [email protected] but nobody responds. They are located at 10250 Constellation Blvd. #2300 in Los Angeles. I just want my $95 back.

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• Jun 20, 2026

Applied for a credit card and paid $95 but still no card after weeks

I applied for their credit card on April 30th and paid the $95 fees once I was approved. They said I would have the card in 10 to 14 business days. That was a while ago and I still have not received the card.

I have emailed them for 3 weeks now. They keep telling me to be patient and that the card is on the way. But its been way too long. I emailed [email protected] and nothing changes. Just the same reply every time.

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