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Dr Elara Brisbin Metabolic Wellness

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Dr Elara Brisbin Metabolic Wellness Reviews

• Jul 28, 2026

Bought a supplement with a money back guarantee but now they won't reply

I bought the metabolic supplement because they said it was 100% money back guarantee. Then it turned out one purchase required another. Customer support was great at first, always saying they wouldn't let me down and were on the journey with me. Until they weren't.

After the second purchase and $430 later I decided it wasn't for me and wanted a refund. Communication got less and less. They won't give me an address to return the unused portion, a supervisor to talk to, or any info on how to fix this. First it was 3-4 days of 'be patient' then it turned into 4-7. Now it's been almost 2 months. I have every message saved. I've been reaching out 2-3 times a week. The last week they just quit replying at all.

I'm so frustrated. Such a shame to take advantage of people.

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