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Ellis and Porter Reviews

• Feb 07, 2026
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Ordered from Ellis and Porter, got cheap items and a fake return process

I saw the website for Ellis and Porter. It says they have a store in Boston and shows pictures, but that place isn't real. The company is actually in China. I paid almost $60 for what was supposed to be cotton items. What showed up was polyester and just poor quality.

Their site promises a simple 100% money back guarantee. But when I asked for a refund, they wouldn't do it. First they offered me 30% off a new order. Then they said they'd give 10% back, then 20%, then 30%. To get even that, I'd have to ship the stuff back to China myself. They said shipping is "quite expensive" and I'd need to pay for tracking, and they won't refund if they don't get it. They also told me to lie on the customs form and put a low value so it doesn't get held up. It's all a scam to keep your money.

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