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Salespeople promised lifetime guarantee but contract says something else
Either they need to stop telling people it's a lifetime guarantee or they need to put it in the contract. It's pretty simple. Look at what it says in the contract – "Should a review referenced above become reposted by the same review platform after being successfully removed, Erase.com will attempt to remove the review again at no additional charge." So they're saying they'll "attempt" to remove it. That's not a guarantee. That's just trying. What does that even mean specifically?
Their address is 3050 Biscayne Boulevard Suite 400, Miami, FL 33137. Their email is [email protected]. I didn't lose any money yet but this whole thing feels off.