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eSalon Reviews

• Jul 23, 2026
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Charged for a product I never ordered and no help from them

I got charged and shipped something I didn’t order. I think it was some glitch in their system. They won’t give me a refund unless I pay to ship it back, and that would be almost half the cost of what they charged me. It’s not even the money amount that bothers me the most, it’s that I spent so many hours trying to fix this. Even a supervisor wouldn’t make it right.

On top of that, they signed me up for a subscription for something I did order, without me saying yes. I had to pay to return those items too that I never signed up for. So two separate problems and zero help from them. I lost about $30. Their address is 1910 e maple ave, El Segundo, CA 90245. Buyers beware.

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