Ordered a DVD on Etsy and seller said not her problem
I bought a DVD from a shop on Etsy called munchenlandmoms and it never showed up. I gave them the right address, I have proof of that.
When I messaged the seller about it she just said it wasn’t her concern where the mailman put it. So no refund, no replacement, nothing. I lost $16.72 and I can’t even upload my email to show them.
Just kind of stuck.
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Reporter_5miJc2
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• Feb 24, 2026
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Sold me defective items, promised a replacement for over a year and never sent it
I bought something from a seller on Etsy and it was defective. They told me they would send a replacement. That was over a year ago. They just kept stringing me along, saying they would send it. I tried for a whole year to get them to actually do it. Now I know they're never going to send the replacement items. I'm out the money.
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Ordered a DVD on Etsy and seller said not her problem
When I messaged the seller about it she just said it wasn’t her concern where the mailman put it. So no refund, no replacement, nothing. I lost $16.72 and I can’t even upload my email to show them.
Just kind of stuck.
Sold me defective items, promised a replacement for over a year and never sent it