Facebook Marketplace Reviews and Customer Experiences

Facebook Marketplace Reviews

• Feb 27, 2026

Paid for a house rental on Facebook but never got the keys

My friend saw a house for rent on Facebook Marketplace. She contacted the seller and they even gave her a code to go look inside. They told her to pay an application fee, a deposit, and the first and last month's rent to get the house. So she sent all the money, it came to $4547. She paid through Apple Pay and Cash App to different accounts they kept sending.

Now the person just keeps stalling and won't give her the keys. We have the phone number, an email, and an address in Gardendale, Alabama they used, but nothing is happening. She paid all that money and has nothing to show for it.

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• Jan 28, 2026

Sent $300 for a puppy and got nothing, no refund

I saw this cute puppy for sale on Facebook Marketplace. The person had pictures and said the total was $700. They told me to send a partial payment of $300 first, and the rest would be due when the puppy was delivered. So I sent the $300.

Literally two minutes after I sent the money, they texted me saying I had to pay the full remaining balance before they would deliver anything. That felt wrong, so I immediately said I wanted my money back and that we were done. They never refunded my $300. I never got a puppy either. The contact was through a phone number (708) 506-1624 and an email [email protected], saying they were in Chicago.

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Facebook Marketplace reviews and customer experiences