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Ordered from fitibeats and they refused to cancel before shipping
Then 5 days after I canceled, they sent me shipping information anyway. Their site says shipping takes 7 to 12 business days but it took 20 days. It came from Franklin Park Illinois and I live in Minnesota, that's like an 8 hour drive. I asked them 3 times for an RA number and an address to send it back. They refused to give me either one and said I have to pay shipping to send it back even though I canceled 5 days before they shipped it.
Their own website says "If you aren’t satisfied, we offer a 30-day money-back guarantee. Send your package back and get a full refund, no questions asked." But today they offered me only 25% refund. I lost $96.97.