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Geek Squad (scam email)

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Geek Squad (scam email) Reviews

• Sep 01, 2026

Email about Geek Squad renewal led to remote access

I got an email from a company saying they were Geek Squad tech support. It said I had a subscription that would auto renew on 8/21/26 for $414.46. So I called the number in the email.

The person on the phone told me I might be a victim of identity fraud. Then he said he needed remote access to my desktop to fix it. He asked who I banked with and started working on my computer remotely, but I couldn't see what he was doing. That was about two weeks ago.

I used my desktop today and they still had access to my computer. I'm worried they can still use my identity. I just want someone to look into this please.

• Jul 02, 2026

Email saying I paid $683 for Geek Squad I never signed up for

Got an email on July 2, 2026 saying I paid $683.79 for my Geek Squad subscription and it was automatically renewed for 2 years. It said this was a confirmation for the payment through my account and the amount would be debited today and show up in 24 hours.

The email also said if I wanted to cancel or unsubscribe to contact their support team. At the bottom it said "System email don't reply" with a really long string of letters and numbers.

I don't have any Geek Squad subscription. I never applied for or agreed to pay this kind of money for services I didn't sign up for. The email came from [email protected] and listed an address at 2271 N First Street in San Jose, CA. The phone number was (805) 940-7870.

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Disclaimer

This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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