Charged way more than they said and now I can't cancel
So I signed up for Guardio because they said it was 9.95 a month to protect my email from fraud. That sounded fine. But then they charged me 119.88 dollars instead. I didn't even notice at first until I saw my bank statement.
Now I'm trying to cancel and it's impossible. I can't get through to anyone and there's no way to stop the payments. I just want my money back or at least for them to stop charging me. Their website is Guardio and their phone number is 1(771) 249-8378 but nobody answers. This doesn't feel right at all.
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Reporter_N7bMHk
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• Mar 18, 2026
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They took my money after I said I didn't want the service
This thing popped up on my phone and computer saying it was scam protection. I tried the trial period but then I said I didn't want it. I must have sent them six or seven emails about it.
They went ahead and took the money out of my bank account anyway. I used PayPal with them. I even sent them a copy of the email they sent me right before the trial was up, where I said explicitly I do not want your product. I have a record of about 10 emails from me saying why I didn't want the service and to please give me my money back.
PayPal couldn't help me. I just consider the money lost. Their trial period is useless. They still take your money. I will never fall for anything like that again. Do not deal with this company.
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Reporter_909Kj3
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• Feb 07, 2026
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Charged me after a free trial without asking
I got a message about a 7 day trial for Guardio. They said you could cancel and they would even ask you if you wanted it before they billed you. That didn't happen. The money just came out of my account.
I emailed their customer service about it. They told me there was nothing they could do. The only option was to refund half the $119 if I turned the service back on. That doesn't make any sense to me. I didn't want it turned on in the first place.
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Charged way more than they said and now I can't cancel
Now I'm trying to cancel and it's impossible. I can't get through to anyone and there's no way to stop the payments. I just want my money back or at least for them to stop charging me. Their website is Guardio and their phone number is 1(771) 249-8378 but nobody answers. This doesn't feel right at all.
They took my money after I said I didn't want the service
They went ahead and took the money out of my bank account anyway. I used PayPal with them. I even sent them a copy of the email they sent me right before the trial was up, where I said explicitly I do not want your product. I have a record of about 10 emails from me saying why I didn't want the service and to please give me my money back.
PayPal couldn't help me. I just consider the money lost. Their trial period is useless. They still take your money. I will never fall for anything like that again. Do not deal with this company.
Charged me after a free trial without asking
I emailed their customer service about it. They told me there was nothing they could do. The only option was to refund half the $119 if I turned the service back on. That doesn't make any sense to me. I didn't want it turned on in the first place.