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Harper and Wells

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Harper and Wells Reviews

• Aug 01, 2026

Wish I checked reviews before ordering from Harper and Wells

I wish I had looked this business up before placing this order, but the temptation to find something for an upcoming wedding was too great. So many regrets.

I found them through their website, harperwells-boston.com, and the email is [email protected]. I placed an order and ended up losing about a dollar, 98 cents to be exact. It doesn't sound like a lot but it's the principle.

I never got any kind of confirmation or anything back from them. No reply to my email either. The phone number they have listed is 1(917) 724-2963 and I tried that too but no answer. Just nothing. I feel pretty dumb about it honestly.

• Jul 31, 2026

Blouses not as pictured and no return help

I ordered two women’s blouses from this site. The quality was not how it was represented on the website at all. I let them know and they said if I wanted to return them I would have to pay shipping to China myself. That didn't make sense to me.

They offered a small refund to my credit card or a replacement item for no charge. I went ahead and ordered the replacement and I'm still waiting on it. I'll probably just end up donating everything. The original order said there was a money back guarantee if I wasn't happy, so much for that.

The site said they were located in Boston, MA. Not sure which planet that Boston is on. I won't order from places on the internet again unless it's a store I know.

• Jul 27, 2026

Ordered shoes online and their easy return is a joke

I ordered a pair of shoes from Harper and Wells online. The website said Easy Return. That was a lie. The shoes took three weeks to show up, that was the first red flag. When they finally came they were cheap plastic shoes and didn't even fit.

I asked for a return and refund. They just offered to send another size, but that wasn't the problem. No other size was gonna make them fit better. After a bunch of emails they told me all returns go overseas and would cost me $40 to $50 to ship back. I paid close to $70 for the shoes. Then they said I could pick another pair and keep the cheap ones, or take a 15% cash back refund. Some Easy Return.

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