Her Plus / tryherplus.com Reviews and Customer Experiences

Her Plus / tryherplus.com Reviews

• Feb 04, 2026

Charged for a refill I never approved after their site blocked me from canceling

I saw an ad for a product on Snapchat last month and tried it. Found out it was a scam about a week later and reported it to the BBB. Their website won't let you cancel. You click on the order details, you see the cancel options, and then it just jumps to a clickbait page offering a discount on something else.

Then they charged my card again while I was sleeping. It was for a refill I didn't approve or sign up for. I had to report it to my bank and I'm getting a new card. I sent an email to try and cancel that way too, but I know it's pointless.

There are different addresses for this company showing up in Tampa. The original order I got came with a known scammer's name on the label, not the company's name, and it shipped from a completely different city and state. I'm attaching a screenshot of my email where I tried to contact them. Looks like it went to nobody.

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Her Plus / tryherplus.com reviews and customer experiences