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Home Warranty Division

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Home Warranty Division Reviews

• Oct 07, 2026

Two warranty mail notices with no return address

I got two notices in the mail about home warranty stuff. I didn't respond to either one. The only name on them was "Home Warranty Division" and that's it. No return address on the envelope and nothing inside with a business address either. The only thing I could find was on the postage, it says St. Louis MO Permit #1999. There's also a phone number on there, (888) 507-3992. Just seems odd that there's no real company info anywhere on it.

• Oct 06, 2026

Warranty call pretending to be Center Point Energy

On 9/16/26 my Dad got a call saying he was about to lose his warranty insurance and repairs on his appliance. They said they were affiliated with Center Point Energy. Then they asked for a credit card for payment. When that didn't go through they asked for his bank account and routing number.

I found out about this on 9/19/26 and something felt off so I called Center Point Energy and Home Warranty Division to check. Dad called and cancelled the policy on 9/21/26. We learned it was possible fraud and had to close his bank account that same day. When the policy showed up in the mail on 9/30 it said it was going to be a monthly charge of $295.00. As of 10/5/26 it looks like the money was refunded.

The credit card company also told me they tried 17 times to make the card go through. They use urgency and don't tell the truth and they prey on elderly people.

• Sep 19, 2026

Letter from Vicky Mercer saying my home warranty is expiring

I got a letter from someone named Vicky Mercer at Home Warranty Division. It said my home warranty was expiring and I needed to call right away. The number on it was (888) 538-0818.

So I called. They started asking for my credit card information. That's when I knew something was off. It's a scam.

I didn't give them anything. Just wanted to put this out there so other people don't fall for it.

• Sep 17, 2026

Final Notice letter about home warranty with no address

I got a letter in the mail that said "Final Notice" on it from something called Home Warranty Division. It had a registration fee voucher for $199.00 and said my home warranty was expiring or already lapsed. It told me to call right away to verify my address. The only numbers on it were 1-888-535-0245 for English and 1-888-535-0250 for Spanish. It also gave me just two days to respond.

This is not my home warranty provider. I haven't done business with them in over 20 years. There's no company branding on the letter, no physical address, no city, nothing. Just warnings about home risks and pressure to call.

The whole thing seems misleading. I don't know who these people are or why they're sending me this.

• Sep 07, 2026

Letters saying my home warranty is expiring but no company name

I keep getting these letters in the mail telling me my property's home warranty "may be expiring or has already expired." They say to call the number so I don't have a lapse in coverage. But there's no company name on it at all, just "Home Warranty Division." No website either.

The paper is really high quality and each letter has a customer ID number and a barcode printed on it. Makes it look official, you know? I didn't call them so I have no idea what they actually say when you do. Just seems weird they'd send something that important without saying who they are.

• May 02, 2026

Letter about home warranty with no company name on it

I got a letter in the mail and it says it’s from my bank and home loan but I don’t think so. It says my home warranty is already expired or about to expire. It’s signed digitally by “Eric Henderson, Program Director” but there’s no company name anywhere on the paper. Just says “Home Warranty Division” at the top.

The phone number on it is (805) 221-8124. No website or anything else. It feels like a phishing thing. I didn’t lose any money but I’m just confused why they’d send something like this with no real company listed.

• Apr 10, 2026

Got a threatening letter about home warranty coverage

I got this mail from something called "Home Warranty Division." There's no return address on it, but it says the Program Director is someone named Vicky Mercer and gives a phone number, 1-888-413-5452.

The letter says it's important I call them at that number to "avoid any necessary delays" in my coverage before May 1st, 2026. It feels really threatening. It says if I don't call, I could be liable for all costs for any home repairs and that they can revoke my eligibility after that expiration date.

I never signed up for anything with them. Getting a letter like this out of the blue is just scary and doesn't make any sense.

• Feb 19, 2026

My mom got a fake check in the mail for a home warranty

My mom got this "Final Notice" in the mail about a property home warranty. It looked so official. It only had a 1-888 number to call, nothing else.

The bottom of the paper was made to look like a check with her name and address on it and an amount for $199.00. They called it a "Registration Fee Voucher" and even put a signature line. But in tiny print at the very bottom it says "This is not a check." The back looks just like a check too, with "endorse check here" printed on it.

The whole thing was worded to make you feel urgent, like you had to renew an expiring warranty and get approved. It came from the "Home Warranty Division" and was mailed from zip code 95813. It just felt off. She never signed up for anything like this.

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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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