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Bought something online and now they keep charging me monthly
I tried to log back into my account on the website and it keeps saying invalid inactive account. So then I look for a number to call no number only a email address. It took them like two days to respond back to me. The lady says in the email there is no other way to cancel a membership she can’t do it manually. I would have to do it. But how can I when I can’t get into the website account.
Then she says we will not be monitoring responses to emails respectively her name at the bottom. So I was forced to cancel my bank card and get a new one. I feel like they are very rude and unprofessional.