EKollect Korner Reviews
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Paid for a TCG preorder and never got anything
I waited 2 weeks after the release date and finally reached out. I got some template response back saying shipping takes 1-4 weeks. That felt like a copy paste answer but I gave them the benefit of the doubt.
Now its been 6 weeks and still nothing. No shipping info, no updates, nothing. Ive emailed them again and they just dont respond anymore. Their address is a P.O. Box in Utica NY and the email is [email protected] but nobody answers. At this point I just want my money back.
Preordered Pokemon box that never came and they stopped replying
On June 19th I checked in because that was 4 weeks. On June 23rd they said sorry and that they are working as fast as possible to get orders out. Then on July 7th I asked for another update and got no reply. I asked to cancel my order on July 10th. I sent another email asking for a cancellation. Then a third time today July 19th.
I am doing a charge back now because they are not answering emails and there is no phone number to call. I know at least 3 other people with the exact same problem. One person did get their refund though. I lost $168.49.