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Lena James Hampton reviews and customer experiences

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Lena James Hampton Reviews

• Feb 13, 2026
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Ordered a jacket over a month ago, never got it and now the email doesn't work

I bought a quilted jacket from the website lenajameshampton.com. Right after, I got a confirmation email for my order. But then days and weeks went by and I started getting other emails. They were talking about delays and saying they needed to find a replacement item.

It's been a month and a half now and I still haven't received my jacket. I tried to contact the customer service email, [email protected], but it just says the email address isn't found. I paid almost $50 and have nothing to show for it.

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• Feb 10, 2026
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Paid for a coat and never got it, can't reach anyone

I paid for a coat through Lena James Hampton and my card was charged $98. The charge went through something called lenarose.hampton in Hoorn, NL. I never received the coat. I've tried to contact them numerous times, but the only thing I have is an email address: [email protected]. I emailed but got no reply. Their website is lenajameshampton.com. Can you assist please?

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