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lennoxandgray.com Reviews

• Feb 09, 2026
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Ordered items that were nothing like advertised, company won't give full refund

I placed an order from a company called lennoxandgray.com that claimed to be in the US. When my order finally showed up, the items were NOTHING like they were advertised. They had a foul odor, the material was plastic not leather, and the soles and stitching were completely different and mis-sized.

The only way to reach them is by emailing [email protected]. They are refusing to give me a full refund. The last message I got said they would only do a partial refund, but only after they get the items back.

Now they want me to pay to ship everything back, and the return address they gave me is in China. I already lost $148 on this. It just doesn't make sense.

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