lumensale.com Reviews and Customer Experiences

lumensale.com Reviews

• Apr 13, 2026

Ordered a couch from a TikTok link and my card got hit with other charges

I bought a couch through a link on TikTok, from a site called Lumensale.com. As soon as the purchase went through, it cleared my account. Then I saw several other transactions for different websites trying to go through right after. I had to block my card and order a new one.

The couch never showed up. The tracking says a delivery was attempted, but that's not true. Nobody came.

I tried the customer service email, but the people there weren't helpful at all. I ended up having to file a claim with my bank.

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• Apr 02, 2026

Paid Lumensale.com for a purchase and never got anything

I paid Lumensale.com $37.98 for an online purchase. I never received the product. They didn't send anything. Now they keep trying to take more of my money. The website is Lumensale.com and they're based out of Baltimore, MD. I just want my money back and for them to stop.

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• Mar 28, 2026

Ordered a couch from lumensale.com and never received it

I ordered a couch from lumensale.com and lost $47.98. They kept giving me updates about waiting for transport to a warehouse. They gave me a tracking number, FNB00000326YV6I8. But they didn't and haven't sent me anything. I ordered it over a month ago.

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• Mar 27, 2026

Ordered patio chairs from a TikTok ad and never got them

I saw an ad on TikTok for patio chairs. I went to the website Lumensale.com and bought two of them. The total charge was $62.97. The money came out of my account right away.

I never got any shipping info or an order confirmation. I tried the email on the site, [email protected], and the phone number listed, 484-881-1575. No one ever answers the phone and the emails just bounce back. The whole thing feels like a scam.

I paid for chairs and got absolutely nothing. The site looks real but it's not.

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• Feb 27, 2026

Saw a deal on Facebook, paid lumensale.com and got nothing

I saw this deal pop up on Facebook, it was through Shopify. The website was lumensale.com. They're listed in Peoria, IL. I went ahead and made a purchase from them.

The total came to $27.97. The money came out of my account for the order. But I never received anything from them. No product, no shipping info, nothing. It's just a scam.

I tried to look into it and there's no way to get ahold of anyone. The site is just there taking people's money. I want my money back for a purchase I never received.

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lumensale.com reviews and customer experiences