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MaggieFrames reviews and customer experiences

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MaggieFrames Reviews

• Mar 11, 2026

Item I ordered doesn't fit my machine and now they won't give me a return address

I ordered an item from maggieframes.com because their website said it would fit my embroidery machine. After I got it, the item doesn't fit my machine at all. I tried to return it.

It's been almost two weeks of me trying to get a response through their email, [email protected]. I finally got one, and they said the only way I get a refund is if I pay to return it. I already paid to have it shipped to me, and now I have to pay to ship it back. They list a two-week return policy, but they won't even give me a return address to send it to.

The whole thing just screams scammers. I'm out $53.

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