marelleboston.com Reviews and Customer Experiences

marelleboston.com Reviews

• May 17, 2026

Save your money and shop elsewhere

These shoes were advertised as leather, but they are cheap plastic. They smell terrible, the quality is extremely poor, and they look nothing like the photos. Definitely not worth the price. The company claims to have a 90‑day return policy, but they refuse to give refunds. Instead, they offer a small “15% partial refund” that you never actually receive. This feels like a scam. Avoid. Total waste of money.

Company-related details mentioned by the user

Country (as reported by the user): United States
Report type: Not applicable

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• Apr 04, 2026

Ordered shoes from MarelleBoston, got something completely different

I ordered what was supposed to be a high-end shoe from MarelleBoston.com. They said they were a family-owned company from Boston, established for years. The shoes finally arrived and they were nothing like the photo. It was a completely different product.

When I complained, they offered a discount if I just kept the shoes. I refused and kept asking for a refund. After a lot of back and forth, they finally replied. They said if I want a refund, I have to pay international shipping and taxes to send the shoes back to China. But their website said they were from Boston. Now I find out they're actually based in China, with a shipping address in Queens, NY. I lost almost $75.

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• Mar 17, 2026

Ordered shoes from marelleboston, got fake plastic ones with no tags.

I placed an order on marelleboston.com. The total came to $332.19. When the items arrived, it was obvious they were all counterfeit. The shoes are just made of plastic. There are no tags on anything, no brand names.

I tried to contact their customer service using the support email, [email protected]. It's a fake account. There's no way to reach anyone. I can't get a reply or any help. The whole thing just feels like a complete scam.

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marelleboston.com reviews and customer experiences