Mayberry Reviews and Customer Experiences

Mayberry Reviews

• Sep 12, 2026

Clothes from Mayberry came way too small and no full refund

I bought clothes from a store called Mayberry that said it was in North Carolina. It looked legit, had photos of two American ladies as the owners. I ordered 2 items in size 3xl. When they arrived they were labeled 3xl but fit more like a medium.

I reached out to them about it and they gave me two choices for a return, but neither one was a full return. I spent $107 and only got $16 back.

Their email is [email protected].

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• Aug 24, 2026

Jackets sent back to China but no refund from Mayberry

I ordered some jackets from this women's apparel website back in April. The site says they're located in North Carolina but that address is fake. When I got the jackets the quality was just bad, really poor. So I sent them back. They ended up going to China, which is where they actually are.

Now their manager keeps telling me the order is held up in Customs and that's why they can't give me my refund. It's been months. Every time I contact them it's the same thing. I spent $138 on this and I'm just getting the runaround.

I just want people to know about this company so they don't get ripped off too. Their email is [email protected] and the phone number they use is (805) 602-2612.

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• Apr 25, 2026

Ordered a dress from Mayberry and return policy is a nightmare

Don’t buy from this company before you read their return policy. I ordered a large size dress which was very large and decided it needed to go back. I wasn’t happy with the material but decided that didn’t matter because I’m returning the dress. I sent Mayberry an email requesting a refund. After many emails (18 to be exact) and many negotiations I was able to get a 25% refund and I could keep the unwearable dress. I accepted this percentage due to the fact that they were not negotiating on the refund other than 25%.

Break down if I chose to return: $19.20 or more to mail back dress, 15% restocking fee and fill out an international customs form. This is half of the total of the dress. The least this company could have done is offered a 50% refund. But they would not consider this as a good faith customer satisfaction remedy. Just beware when you order!!! And don’t think for one minute that returns will be easy.

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• Mar 20, 2026

Ordered a wool coat from Mayberry but got a cheap polyester jacket instead

I saw Mayberry advertising nice clothes and coats online, saying they're from North Carolina. So I ordered what was supposed to be a beautiful long wool overcoat.

What showed up was this short jacket made of 100% recycled polyester. The sleeves were way too short, practically up to my elbows. The material was the worst quality polyester, it made my skin itch just touching it.

I tried calling the phone number they list, but it's just a busy signal. I also emailed them at [email protected] and got no reply at all. I paid $136 for this and got a cheap jacket that isn't what I ordered.

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