Ordered duffle bags with cow print, got elephants instead
I ordered two quilted animal print duffle bags from Melovaco.com. The photos on the website showed a quality-looking product. What I received was inferior and not what I ordered at all. I specifically ordered the highland cows print and they sent me elephants.
The company refuses to give a refund or even provide return information. They did offer a 15% refund, but only if I paid to ship the items back to them first. And then the 15% would only be granted if they approved it. That doesn't make any sense.
I tried to upload photos of what I ordered versus what I got on their site, but it only allowed one photo. I have all the photos, and the emails I sent to their customer service at [email protected] asking to return the items. Neither bag was what I ordered. I'm out $85.48.
Useful
Reply
Melovaco.com Contacts
If you know any contact information for Melovaco.com, help other users by adding it.
Ordered duffle bags with cow print, got elephants instead
The company refuses to give a refund or even provide return information. They did offer a 15% refund, but only if I paid to ship the items back to them first. And then the 15% would only be granted if they approved it. That doesn't make any sense.
I tried to upload photos of what I ordered versus what I got on their site, but it only allowed one photo. I have all the photos, and the emails I sent to their customer service at [email protected] asking to return the items. Neither bag was what I ordered. I'm out $85.48.