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Montana Western Shop reviews and customer experiences

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Montana Western Shop Reviews

• Feb 20, 2026

Bought a jacket online but never got it and the payment went somewhere else

I bought a jacket from Montana Western Shop on Facebook. It was $109.61. I never got the jacket.

The weird thing is, I bought it from Montana Western Shop, but the receipt says the payment went to some "Keystone Path Industry and Service" account on PayPal. I checked my own PayPal and I don't see the purchase there at all.

I emailed the shop at [email protected] and I even emailed PayPal at [email protected]. I haven't heard anything back from anybody. It just doesn't make sense.

• Feb 11, 2026

Ordered a sweatshirt but got a completely different item instead

I saw Montana Western Shop on Facebook. I looked up their website myself and it seemed legit, so I went ahead and ordered a sweatshirt I liked on January 7th. I paid using PayPal.

A couple days later I got tracking info, and it showed the package was coming from Italy. When it arrived, it was a completely different item. I sent them an email about it.

They replied and said they couldn't send the correct sweatshirt because it was out of stock. They offered me five dollars as compensation. I wrote back and asked them to send me a return label and give me a full refund. I haven't heard back from them since.

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