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Mortgage Services Group LLC reviews and customer experiences

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Mortgage Services Group LLC Reviews

• Jul 10, 2026

Postcard about my mortgage with no company name on it

I got this postcard in the mail about my mortgage. It said to call about some important matter regarding my loan. No company name on it anywhere, just a phone number to call.

Looked up the number online and it came back to something called MORTGAGE SERVICES GROUP LLC. The whole thing just felt sketchy. No real info about what the “important matter” even is.

I didn’t call them. Just seemed off.

• Jul 09, 2026

Postcard about my mortgage from a bank I don’t know

I got a postcard in the mail. It says “this notice is regarding your mortgage with Wheatland Bank. We need you to call us about an important matter regarding this loan.” There’s a date on it saying I need to respond by then. It lists Mortgage Services Group LLC as the one who provided the info.

I don’t even have a mortgage with Wheatland Bank. Never heard of them. The phone number on the postcard is (888) 362-2821. I didn’t call it. Just seemed off. No idea what they want or why they sent it.

• Jul 06, 2026

Green postcard about my mortgage with no return address

I got this green postcard in the mail. It had a Mortgage ID# right above my name and address. Said important notice and to call 844-892-0209 asap. No address on it or anything.

At the very bottom in small print it says all information provided by Mortgage Services Group LLC with a different number 877-899-1809. I didn't call because I looked it up online and it seems like a scam. Just wanted to put this out there.

• Jun 21, 2026

Mail about my mortgage with no real company name on it

Got this in my mailbox the other day. It says it's about my current mortgage with a bunch of stars, like they're hiding the name? And they need me to call about an important matter, time sensitive, so call 844-693-0615 right away.

Then at the bottom it says all info provided by Mortgage Services Group LLC, 877-899-1809. And then it says not affiliated with my credit union and they didn't provide the loan info. So it's just some random letter trying to get me to call. Felt weird.

• May 07, 2026

Phone call from Dylan Hitchcock about insurance with no company details

A gentleman called me and said he was trying to sell me insurance. I asked him how he got my information and he said it was all on the internet. He would not give anything but his name—Dylan Hitchcock. He said he was licensed in Missouri and I could look it up there.

I asked for the company he worked for and he said he was a broker for many companies. That is all he would give me. I asked again and he just kept pushing me. Finally I told him if he keeps harassing me I will get the authorities involved. He hung up.

• Apr 10, 2026

Got a scary postcard about my mortgage from a company I don't know

I got this blue postcard in the mail from something called Mortgage Services Group LLC. At the top it says "IMPORTANT NOTICE: RESPONSE NEEDED BY APRIL 20, 2026" and it has my name on it. The card says it's about my mortgage with Rocket Mortgage and that I need to call them about a time sensitive important matter.

It tells me to call 844-543-9870 as soon as possible. But then in really tiny print at the bottom it says they're not affiliated with or sponsored by Rocket Mortgage. It also has a Mortgage ID number bolded on there: 61569-939-234. The whole thing felt off. I don't know this company and the card looks designed to scare you into calling. They list another number, 877-899-1809, in the small print too. I never gave them any money but I don't like getting mail like this about my loan.

• Apr 05, 2026

Got a confusing postcard about my mortgage from a company I don't know

I got this postcard in the mail from something called Mortgage Services Group LLC. It was addressed right to me. It says "This notice is regarding your current mortgage" and told me to call 844-543-9870 about an important matter with my loan.

The thing is, the date they put on there for when the mortgage was recorded doesn't mean anything to me. The postcard didn't even have a business address on it. It was postmarked from Daytona Beach, Florida, and it had a permit number, 457. The back was just blank.

It also said the information was provided by Mortgage Services Group, LLC, and listed another phone number, 877-899-1809. But my mortgage is actually with my credit union. The whole thing felt off, so I didn't call either number.

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