Orion New York Reviews and Customer Experiences

Orion New York Reviews

• May 23, 2026

Bought something from Orion New York thinking it was in NYC

I ordered something from orion-newyork.com because the website made it seem like they were in New York City. That was the whole reason I bought from them. But when I tried to track my order I realized it was shipping from China. Took over 30 days to get here.

The website says they have a 90 day return policy and you just pay the shipping for the return. But the product quality was just awful. I mean really poor. I was very unhappy with what I got.

They sent me an email saying thanks for my trust and that delivery time was 5-7 working days and my order was processed and would be sent soon. But none of that matched what actually happened. I paid $209.82 and I just want my money back at this point.

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• Mar 28, 2026

Ordered a shirt from Orion New York and got cheap junk from China

I bought a shirt online from Orion New York, from their website orion-newyork.com. It was supposed to be superior quality from a New York shop. It was not. It got sent from China and the quality was just appalling. I wouldn't even let my dog wear this thing. Threads were hanging everywhere, the material stitching was all visible. I lost $45 on this order.

Then when I tried to return it, they said I could take 20% off and just keep the crap clothing. When I said no, they offered 30% off. Then they told me I could send it to some individual person in China to get a refund, but I'd have to pay for it. I tried to contact their support at [email protected] but got nowhere. The return address they gave is for a Wu Xi at Building 4, 4th floor, 58 Baiye road in Dongguan, China. The whole thing feels like a scam.

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Orion New York reviews and customer experiences