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Orthofit

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Orthofit Reviews

• Aug 31, 2026

Charged for a rack that never came

I ordered a rack online from a company called Orthofit. They charged my credit card $129.00 for it.

Then I got an email saying it was not deliverable, which I don't think is true at all. I tried to contact them but there is no phone number or anybody that answers. Their email is [email protected] but nobody ever wrote back.

So I'm out the money and have nothing to show for it. Just wanted to put this out there so maybe someone else doesn't get taken.

• Jun 22, 2026

Bought two pairs of shoes, got charged for a third, and no refund

I bought two pairs of shoes from their website Orthofit. While I was putting in my Visa number they somehow added in another pair of a different size without asking. So I got charged for three pairs.

The two pairs I ordered did not fit. I have been trying to get a refund and just get no response. I emailed them several times and nothing. They do not give a phone number anywhere. The shoes shipped from a place in Franklin Park, IL at 1055 Sesame St. I am out $140.88 and just want my money back.

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