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Petal TM

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Petal TM Reviews

• May 29, 2026
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Ordered a stained glass frame but got cheap plastic instead

I ordered what I thought was a stained glass frame for a photobooth strip. The product photos showed a gorgeous stained glass frame, and the product description listed that it was made of metal and glass and was stained glass. What I received was a thick piece of plastic with a design printed on it, with a "metal" chain that fell apart as soon as I picked it up.

I did eventually get into contact with their customer service and they said a refund was sent, but I have yet to receive that refund. Additionally, after this refund was "processed" their email address came back as undeliverable. So I'm not even sure if the email address they have on their website is in use anymore. Their website is https://petaltm.com/collections/gift-decor and their address is 14054 N Florida Ave, Tampa, FL 33613.

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