Pominie.com Reviews and Customer Experiences

Pominie.com Reviews

• May 15, 2026

Dog steps website never sent my order after taking payment

I was looking for steps for my dog on Google and this site pominie.com came up like 5 times with different styles. Their prices were the cheapest I saw. It said delivery in 2 to 3 business days so I picked the style I liked and checked out. They had PayPal or direct card entry. I used my card and got a confirmation email.

A few days later my bank's fraud department called me about other charges trying to go through on my card. They said it was fraud and closed my card. My dog steps never showed up after a week. I went to the website to track the order but the message said they could not find my order. I am disputing it with my bank now.

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• May 05, 2026

Ordered a cat fountain and never got it

I tried to buy a cat fountain from their website pominie.com and I never got my order. I paid $9.99 for it. I tried emailing [email protected] but the email just bounced back. I also tried calling the phone number they had but it always gives me a busy signal. So I have no way to get a hold of them or get my money back.

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• Mar 30, 2026

Ordered a pet item online, never got it and can't reach anyone

I ordered something for my pet from pominie.com. I got a confirmation email and even a tracking page, but the item never showed up. It's been way past when it was supposed to arrive.

I tried emailing their support at [email protected] and got no reply. I called the number listed, 1(917) 508-5062, but the calls just cut off. It didn't even ring.

I'm out $11.99 and there's just no way to get ahold of this place for an explanation or help. Nothing.

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Pominie.com reviews and customer experiences