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Prime Prometics Reviews

• Feb 10, 2026
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Ordered makeup, tried to return it, and now they won't answer my emails

I bought some makeup from Prime Prometics. Their policy says you can get a refund within 30 days if you don't like the product. I didn't like it, so I wanted to send it back.

I emailed them like the instructions said. They wrote back one time just to ask me to confirm what items I was returning. I replied right away with the info and asked them what I should do next. They never answered.

I've sent four more emails after that. Still nothing. There's no phone number to call, only that email address. I'm out over $76 and I can't get a reply or a return label.

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