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proficiencyi.com / Facebook reviews and customer experiences

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proficiencyi.com / Facebook Reviews

• Jun 25, 2026
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Ordered beauty product, got fake tracking and no refund

I ordered a beauty product from this company. First they sent me the wrong tracking number and insisted I got my delivery and it was up to me to find it. After a lot of back and forth, they finally bothered to research the issue and found they gave me the wrong tracking number.

When they gave me the correct tracking number, it falsely stated that my item was delivered. I shared the surveillance video from my camera proving that it was not delivered by the mail woman, they still insisted it was delivered and it was my issue to find it. This back and forth took about a month and I have no product or my money back.

The clowns who are in charge of support won’t even respond anymore, even after seeing video proof that I got no delivery from them.

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