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Protective Method Reviews

• Jan 23, 2026
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Ordered from their website and got an empty envelope, now they won't give me a full refund

I ordered something from Protective Method's website and all that showed up was an empty envelope. I kept the envelope because I didn't know who it was from at first.

Then I got a shipping update saying an order was delivered. I knew I didn't get anything, so I contacted them. They told me to check a tracking number I didn't have. That's when I figured out the empty envelope was supposed to be my order. I emailed them and told them that.

They said they would only refund me $3. I said no, they need to send the product or give me all my money back. Then they offered $5. I told them it felt like they were calling me a liar and I'm not here to just give them free money. They said they'd take it to upper management. It's been three days with no answer. I sent another email today saying I expected to hear back by now and still nothing.

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