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Punovo Reviews

• Jul 20, 2026
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Ordered a portable AC and now they won’t refund me

I ordered a portable AC unit from Punovo’s website. After 3 days I emailed them to cancel the order and they said I couldn’t because it had been more than 2 days. But the website doesn’t say anywhere you have to cancel within 2 days.

They gave me a FedEx tracking number but that was 7 days ago and it still just says label created. FedEx never got the item. The phone number on their site doesn’t even work. I’ve sent them emails asking for a refund since nothing shipped and I got nothing. They just ignore me.

I want my money back. $180 gone. This feels like a scam.

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This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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