Ordered probiotics, never got them, now they won't answer
I ordered turkey tail probiotics from Puppylab.com back on January 21st, 2026. It was $62.10. I never received anything. I emailed this person Isaac several times to say my shipment never came.
Then about a week ago I contacted Isaac again. I said I never got the product and I wanted to cancel and get a full refund. They said they'd give me a refund installment of $6.22, but only after they got the returned product and did a review. I can't return something I never got.
Now today I got a notification that my subscription order is on its way. I tried to email Isaac twice about this, and both times the email came back as invalid. The email doesn't work anymore. I'm out over a hundred dollars total with this subscription.
Useful
Reply
Puppylab.com Contacts
If you know any contact information for Puppylab.com, help other users by adding it.
Ordered probiotics, never got them, now they won't answer
Then about a week ago I contacted Isaac again. I said I never got the product and I wanted to cancel and get a full refund. They said they'd give me a refund installment of $6.22, but only after they got the returned product and did a review. I can't return something I never got.
Now today I got a notification that my subscription order is on its way. I tried to email Isaac twice about this, and both times the email came back as invalid. The email doesn't work anymore. I'm out over a hundred dollars total with this subscription.