Ordered clothes and never got them, now they keep saying refund is being processed
I ordered two sets of clothing from this website rosvine.com. One was for $36.99 and the other was for $78. So total I lost about $115. The tracking said it was delivered but I never got anything. So I contacted them and they said they would resend the items. That was months ago and still nothing.
Then they said they are processing my refunds. That was over two months ago. Every time I email [email protected] I get the same generic reply saying their team is still working on it. I don't think they ever sent anything or plan to refund me. Just keep getting the same line over and over.
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Reporter_FrDj8f
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• Mar 11, 2026
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Ordered from Rosvine, never got my items or a refund
I bought something from Rosvine online back on November 19th. The next day I got a notice saying my stuff had shipped. Weeks went by and nothing came. I emailed them on December 11th to ask what was going on. They sent me a screenshot of a tracking page that just said "in transit." It never showed delivered and I never got a package.
By January 19th, I still had nothing, so I asked for a refund. It's now way past that. I haven't gotten my money back and I never got what I ordered. I'm out $39 and have nothing to show for it.
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Reporter_pWJFng
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• Feb 07, 2026
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Ordered clothes from Rosvine, never got them and can't get a refund
I placed an order for clothes on www.rosvine.com. My money was taken, $36, but the items never showed up. I never received it.
I've asked for a refund multiple times, emailing [email protected]. Every time I get a run around. They just won't give me my money back. It's been really frustrating trying to get this sorted out.
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Ordered clothes and never got them, now they keep saying refund is being processed
Then they said they are processing my refunds. That was over two months ago. Every time I email [email protected] I get the same generic reply saying their team is still working on it. I don't think they ever sent anything or plan to refund me. Just keep getting the same line over and over.
Ordered from Rosvine, never got my items or a refund
By January 19th, I still had nothing, so I asked for a refund. It's now way past that. I haven't gotten my money back and I never got what I ordered. I'm out $39 and have nothing to show for it.
Ordered clothes from Rosvine, never got them and can't get a refund
I've asked for a refund multiple times, emailing [email protected]. Every time I get a run around. They just won't give me my money back. It's been really frustrating trying to get this sorted out.