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Shepherd Outsourcing reviews and customer experiences

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Shepherd Outsourcing Reviews

• Apr 11, 2026

Got a text about a debt I don't recognize from Shepherd Outsourcing

I got a text message from Shepherd Outsourcing. It says it's about a Capital One Williams Sonoma card and that the creditor is now Jefferson Capital Systems LLC. They gave a website link and a phone number, 888-251-9830.

I don't have any account like this. I never had a Williams Sonoma card from Capital One. The text says it's an attempt to collect a debt. It feels off to get a message about a debt I don't owe. They included a license number and said to reply stop to opt out, which I did. I just want these messages to stop.

• Mar 20, 2026

Got a text about a T-Mobile debt I don't recognize

I got a text message from Shepherd Outsourcing. It says it's about a T-Mobile debt. Something about the current creditor being Jefferson Capital Systems LLC.

The text told me to visit a website, portal.shepherdoutsourcing.com, and gave a phone number, 888-991-5696. It says it's an attempt to collect a debt.

I don't know what this is for. I don't recognize this account or debt at all. It just showed up out of the blue. The whole thing feels off to me.

• Mar 07, 2026

Getting texts about a debt I don't owe from Shepherd Outsourcing

I keep getting a text message saying Shepherd Outsourcing is a debt collector. They say I have an overdue debt on a PNC Bank credit account, and that the creditor is Jefferson Capital Systems LLC. I have never had that account. I checked my credit report and it's not there.

The text tells me to pay in full by clicking a link they sent, which goes to their portal website. I got the first one on February 17th and I've gotten five of these texts now. It's really bothering me because it's not my debt.

• Feb 21, 2026

Getting texts to pay a credit card debt I don't have

I keep getting these texts from 91651. They say I need to pay off a balance on an Aspire credit card from the Bank of Missouri. It shows an amount and gives payment options. The message says Shepherd Outsourcing is a debt collector and has a license number 10916-99.

I don't have this credit card. I never signed up for it. The texts just come out of nowhere telling me to pay. It feels off getting messages about a debt that isn't mine.

• Feb 19, 2026

Got a text about a Fortiva credit card debt I don't recognize

I got a text message from Shepherd Outsourcing. It says it's about a Fortiva credit card from The Bank of Missouri. They say the current creditor is Jefferson Capital Systems LLC.

I don't know anything about this account. The text had a link to a portal and a phone number, 888-991-5696. It says it's an attempt to collect a debt. I never signed up for messages from them. It just feels off to get a text like this out of the blue for something I don't owe.

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