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SHOP Reviews

• Sep 19, 2026

Invoice for $499.99 showed up on my Shop app

An invoice for $499.99 showed up on my Shop app. It wasn't my order. The instructions said if it's not my order to call 888-413-7385. I didn't order anything for that amount so I knew something was off. Just wanted to put this out there so others don't get fooled.

• Sep 02, 2026

Ad on shop for tools turned out to be a scam

I was looking for some tools and this ad came up on my shop advertising so figured it was legit. It looked normal enough, just like any other listing.

Ended up paying $90 for what I thought was a good deal on what I needed. After I sent the money, I never got any tracking number or anything. No replies to my messages either.

The website is just gone now. I feel pretty stupid about it but I really thought since it was on shop it had to be okay. Lost my $90 and got nothing for it.

• Sep 02, 2026

Ordered a handmade rug but the company is not what it says

I ordered a "handmade rug" from this website. I usually research a company before I buy stuff but I didn't this time. Big mistake.

I should have looked into them more because I found out after the fact that their products are actually made by machines in China. The quality is very low. Definitely not handmade and not worth the money.

• Sep 01, 2026

Someone ordered PC protection using my email and tried my card

I got an email about an order for PC protection from Shop. The thing is, I never ordered anything. Turns out Owen Nolan used my email to place the order and tried to charge it to my credit card.

The company is located in Albany, NY. Good thing the charge didn't go through, but it's still annoying that my email got used like that without my permission. I didn't lose any money but I'm worried about how they got my info in the first place.

• Aug 30, 2026

Someone charged my shop account without permission

I don't even know where to start with this. I got a notification about a charge on my shop account for 339.98 and I definitely didn't make that purchase. The charge came from this website called Shop and the phone number they have listed is (888) 713-4533. The address they gave is in Albany, NY.

I called the number and it just didn't make any sense. No one could really tell me what the charge was for or why it hit my account. I never gave them my information or anything. It feels like someone else got into my account and used it. I didn't authorize any of this and now I'm out the money. I just want this reversed and to know how they got my info in the first place.

• Aug 29, 2026

Ordered two dresses and only got one color

I ordered the dress in green color and khaki color from their website SHOP. The total came to about $114.91.

I never got the green one, just the khaki. Emailed them at [email protected] and tried calling the number on the site, 1(580) 379-9047, but no answer.

Still haven't heard back about the missing dress or my money.

• Aug 27, 2026

Fraud purchase on my Shop app with a number to call

I had a fraud purchase show up on my Shop app. It tells me to call this number if it’s fraud, 1(888) 713-4710. The website just says "Shop" and the address is Alband, NY. I didn’t lose any money on it, but it’s still annoying.

I don’t know how this got on there. I just saw the charge and the message telling me to call if it wasn’t me. I called the number but it didn’t feel right. I’m not sure what to do about it.

• Aug 21, 2026

Message about a PC plan I never ordered

I got a message from the Shop app saying I had ordered a PC protection plan in someone else's name. That didn't make any sense to me because I didn't order anything from this company at all.

The message tried to get me to call this number 1(888) 527-7789 to report fraud. But I know I didn't do this. It felt strange and I didn't call. I just want this on record. The website just says Shop and the address they list is New York, NY 10001. I didn't lose any money but this is still annoying.

• Aug 18, 2026

Ordered a glucose monitor but got a heart monitor instead

I ordered a glucose monitor from their website and what showed up was a heart monitor. That's not what I paid for at all. I spent 28 dollars on this and I'm pretty annoyed about it.

I don't even know what to do with this thing. I just wanted the glucose monitor and they sent me the wrong item completely. It didn't make any sense when I opened the box.

I tried to look at the site again to see if maybe I clicked the wrong thing but no, I definitely ordered the glucose monitor. So now I'm out 28 bucks and stuck with a heart monitor I never wanted.

• Aug 02, 2026

Someone placed an order on my account using my email

I had someone place an order and then log onto my Shop account to track it. They used my personal email but put their own name on the order. I didn't lose any money, but it's weird they could get into my account like that.

The address they had listed was in New York, NY 10001. I don't know how they got my login info. I just noticed it when I checked my email and saw an order confirmation for something I didn't buy.

I'm not sure what to do about it. I didn't pay anything, but I don't like that someone was in my account.

• Jul 02, 2026

Ordered items but never got a tracking number or my stuff

I ordered something online and paid $115. They never sent me a shipping number or anything to track it. They use Shop to communicate with me but they are telling me nothing. I still have not received my items and I have no idea where they are.

• Jun 12, 2026

Order never came and their app just keeps saying delivered

I ordered something through this company and paid about $50. The order never got delivered. The shop app they use doesn't show any real tracking info. It just says delivered but I got nothing.

I tried emailing them but it's all automated replies. They just keep saying the package was delivered. No proof or anything. I think they might try to charge my card again. The whole shop app thing is automated too, no way to talk to a real person.

• Apr 27, 2026

Got a fake receipt for a PlayStation 5 I never bought

Got this email on April 16, 2026 saying my order receipt shows a PlayStation 5 purchased through PayPal auto debit for $499.00. It says to call 804-710-4345 for help. The shipping address is listed with seller details as PayPal Inc. at 8875 Lakeview Dr, Albany, NY 12202.

As of April 21, no money has come out of my account yet. But the whole thing felt off. I never ordered anything like that. The website they mention is just called Shop. I didn't reply or call the number. Just seemed like a phishing thing.

• Feb 11, 2026

Bought something from SHOP and got no product, no contact

I bought a product through the SHOP website. The money came right out of my account, 78 dollars. I got a receipt for it.

But I never got the product. I tried every way to contact them and nothing works. The phone, the email, nothing. It's been radio silence since the day I paid. The receipt is all I have.

• Feb 06, 2026

Ordered Christmas gifts through SHOP and lost my money

I ordered some things for Christmas through the SHOP website. I paid $74 for the order. I never got anything. No gifts, no shipping info, nothing. The money just came out of my account and that was it. I tried to find a way to contact them but there's no real customer service. The whole thing feels like a scam. I'm out the money and the presents I was supposed to give.

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Disclaimer

This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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