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Shop app Reviews

• Sep 01, 2026

Receipt for something I never ordered with a phone number to call

I got a receipt from the Shop app for an order I didn't make. I don't even use that app. It had my email and everything.

At the bottom it said if I didn't order anything to call this number 1(888) 716-3466. The address on the receipt was just Albany, NY. I didn't call it because it felt weird. Why would they put a phone number in the address section?

I just want to know why I got this. I didn't lose any money, but it's annoying and confusing. The email came from [email protected] which doesn't look right either.

• Sep 01, 2026

Paid for a protection plan that seems fake

I processed a payment through my SHOP app for what was supposed to be a protection plan. The address they gave is in New York, NY 10001. I didn't lose any money, it was 0.00, but still.

It just feels off. The whole thing doesn't make sense. I'm thinking it's a fake invoice or supplier bill type thing. I just wanted to put this out there so people know.

• Aug 28, 2026

Notification from Shop app about a delivery I don’t recognize

I got a notification from the Shop app saying something had been delivered. But the account that sent it, I don’t recognize it at all. I didn’t order anything from that name.

I checked the app and there’s no order history or tracking number I can match it to. It just showed up as a delivery update. I didn’t click on anything in the notification, but it felt off.

No money lost or anything, just weird. I wanted to report it in case it’s some kind of phishing thing.

• Aug 24, 2026

Notice about an order I never placed through Shop App

I got a notice from Shop App saying I had an order that was going to be delivered. The thing is, I didn't order anything. I don't know how they got my info or why they think I have a package coming.

The message had a phone number (888) 713-4533 and it just felt off. I didn't call it because I don't trust it. I didn't pay anything, but it's still weird to get something like that out of nowhere. Just wanted to put this out there so people know.

• Aug 09, 2026

Receipt for a subscription I never ordered

I got a receipt on the Shop App for 339.00 for some type of subscription. I didn't order anything like that. The receipt just showed up, and it says I owe this money for something I never signed up for.

I checked my account and there's nothing in my history that matches this charge. I tried to figure out where it came from but there's no explanation. It's just a fake invoice basically. I haven't paid it, but I'm worried they'll try to collect on it or something. The whole thing doesn't make any sense.

• Aug 07, 2026

PC coverage plan charged without me ordering it

I was on the Shop app and somehow got a PC coverage protection plan for $339. I did not order this at all. It just happened about an hour ago so I don't even know yet if they took the money out of my account.

The phone number on the thing is (888) 690-3420 and it says Albany, NY. I'm just confused because I never clicked on anything to buy this. I'm trying to figure out if I need to call my bank or what.

• Aug 01, 2026

Order pending for a plan I never bought

I got a notification from the SHOP app today saying my order was pending. I didn't place any order, so I clicked on the receipt to see what it was about. It said "Your Premium PC Protection Plan is active for 12 months." with an invoice number and transaction ID. There was also this weird customer support number listed as +1_888_690_3420.

The shipping address on it was the strangest part. It said "Owen Nolan 2856 If You Didnt Place This Order, Call Us At 1_-888_-690_-3420- Albany, New York 10001 United States." Like the address itself was telling me to call them. I did call the number just to see what would happen, and now they have my phone number and email. No money has been taken from my accounts as far as I can tell, but this feels like a phishing thing.

• Jul 30, 2026

Order confirmation for something I never bought

I got an order confirmation through the Shop app saying something was being shipped to an address in NY. I never ordered anything. The payment was supposed to go through PayPal but it was bitcoin. My PayPal account looks fine so far.

The phone number on the order was (888) 742-1280. I didn't call it. I don't know what this is about. Just got a random confirmation for a shipment I didn't make.

• Jul 30, 2026

Message in my Shop App about a PC protection plan I never bought

I got a message in my Shop App saying I purchased a premium PC protection plan. I never bought anything like that. It just showed up out of nowhere.

The message didn't have any company name on it or anything. Just a phone number (888) 742-1280 and an address in New York, NY 10001. I didn't click on anything or call. It felt strange.

I didn't lose any money but it still bothered me. I don't know how they got into my Shop App like that.

• May 24, 2026

Paid for shoes that never showed up

I ordered some shoes from this place and paid $97.35. They took the money right away. Never got the shoes. No tracking number nothing.

I tried to reach out but the number they gave me is fake. No customer service at all. No one answers. I think the address they have listed is in Florida but I don't even know if that's real either.

It's been a while now and I just want my money back or the shoes. But I don't think I'm getting either.

• May 09, 2026

Receipt saying I bought Norton protection I never ordered

I got this receipt out of nowhere. It said I made a purchase for $449 for Norton all around protection service in West Virginia. The thing is I never bought anything like that. It was sent to some site called "My Store" which is supposed to be mine but I don't have a store.

The receipt asked if I made this purchase and if not to call them. So I looked at the phone number they gave which is (805) 951-8691 and the address said South Charleston, WV. It just felt off. I didn't call because I figured it's probably some phishing thing trying to get my info. No money lost but still annoying to get this kind of stuff.

• Apr 14, 2026

Getting harassing loan calls from a number I don't know

I keep getting these harassing loan calls from 888-269-4978. They call me multiple times a day. I've told them to stop, but they just keep calling. They're very aggressive and rude when they call.

I never gave them my number. I never applied for any loan with them or their company. I don't know how they got my information. I just want the calls to stop. It's really frustrating.

• Mar 18, 2026

Someone hacked my Shop app and put a fake purchase in it

I got a notification from my Shop app about a purchase. When I checked, it was from my own store, which doesn’t make any sense. There’s no merchant page for this purchase at all. I looked up the phone number associated with it, (805) 280-6648, and it comes up as a phishing scam.

I contacted Shop app about this. I told them the merchant is fake and the whole thing is a hack. They won’t take any action against this fake merchant. They just aren’t doing anything about it. The purchase is just sitting there in my app from a scammer.

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Disclaimer

This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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