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Shopify Reviews

• 21 h ago

Order confirmation for something I never bought

I keep getting this order confirmation email from Shopify for a Premium PC Protection Plan that I never ordered. It says Order #51963 and shows up in my Shopify account and my email. I didn't place any order with this company, and definitely not for that.

It's just confusing because it keeps showing up. I have two real orders from a different vendor I actually bought from, and once those get delivered I'm planning to delete my Shopify account altogether. The email has a support number and some weird contact email, but I'm not about to call them for something I didn't buy. Just want it to stop.

• Aug 27, 2026

Fake Shopify receipt for a Google gift card

I got this email that looked like a receipt from Shopify for a Google gift card. I didn't buy anything like that. It wasn't charged to my actual cards or anything, but there was this number telling me to call if I didn't make the purchase. The number was 1(806) 437-5228.

The email said it was from Shopify but the address listed was in NY, USA. It just felt off. I didn't call the number because I didn't want to get into something weird. I just wanted to report it because it's confusing and I'm not sure what the deal is. No money lost or anything, just this strange receipt showing up out of nowhere.

• Aug 22, 2026

Fake receipt through the Shop app for a purchase I never made

On 8/20/2026 I got a fake receipt through the shop app. It said "Owen Nolan: If you didn't place this order call us at 1-888-690-3420 Albany NY, US." It had my personal email address on it. The receipt was for $339.96 which I never bought. I didn't lose any money from any accounts that I can see. I filed a scam report with the shopify website. The phone number on the receipt is (888) 716-3466 and it says Albany, NY. Just weird that they had my email.

• Aug 21, 2026

Notice for a PC plan order I never placed

Got a notice from Shopify about an order for "Your Premium PC Protection Plan" and I didn't order anything like that. The phone number on it was formatted all weird, like (888) 716-3466 but it just looked off.

The shipping address wasn't mine at all. It had some guy named Owen Nolan listed as the recipient but that's not me and I don't know who that is. The whole thing just doesn't make sense. I didn't lose any money over it but I wanted to flag it because it seems like phishing or something.

• Aug 17, 2026

Order stuck since June with the same copy paste email

I placed an order back on June 18th and I'm still waiting on it. They said it was in Los Angeles on Aug 12 but it shipped from China so I don't know what's going on with that.

I keep emailing them at [email protected] and every single time I get the exact same response word for word. It always starts with "we are pleased to share good news with you yesterday" which doesn't even make sense at this point. It's like they're not even reading what I'm asking.

The website is through Shopify but I can't get any real answers. Just the same copy paste message over and over. Still no package.

• Aug 04, 2026

Notice about a PC plan order I never placed

Got a notice from Shopify about an order for "Your Premium PC Protection Plan" that I didn't order. The phone number on it was formatted weird, like (888) 690-3420, just looked off.

The shipping address wasn't mine either, but it had "Owen Nolan" listed as the person getting it. I have no idea who that is. I didn't pay anything since I caught it, but it's strange to get a confirmation for something I never bought.

Just wanted to flag it because it feels like phishing or something. No idea how they got my info.

• Aug 03, 2026

Fake order from “My Store” on Shopify for $339.96

I got this fake order through Shopify, twice actually. It said it was from a store called “My Store” and the total was $339.96 each time. I didn’t order anything.

The email they sent had my real email on it, which was weird. There was also a phone number on there, (888) 842-1950, and it listed an address in Albany, NY. I didn’t lose any money since I didn’t pay, but it’s still annoying getting these bogus invoices.

I don’t know how they got my info or why they used Shopify for this. Just wanted to report it so maybe someone looks into it.

• Aug 03, 2026

Receipt for a PC plan I never bought

I got a receipt through the Shop app saying thank you for my purchase. It said my Premium PC Protection Plan was active for 12 months. I didn't order anything like that.

The invoice had a bunch of numbers on it. The shipping address was weird too, it said Owen Nolan but then the address part was "2856 If You Didn't Place This Order Call us at 1-888-842-1950". That's not my name or my address. The email it came from was [email protected] which I don't recognize. I tried calling that number but I'm not sure what to even say. I didn't lose any money but this whole thing is strange.

• Jul 31, 2026

Email saying I spent $339 on something I never bought

I got this email from Shopify saying I made a purchase for $339. I didn’t buy anything. I checked my account and so far nothing has gone through, but it still freaked me out.

The email had a phone number in it, (888) 690-3420, which I’m not about to call. It just seems off. I went ahead and reported it to Shopify directly because I’m not dealing with that weird number.

I just want it on record that I didn’t make that order and I’m watching my stuff.

• Jul 17, 2026

Paid for something on Shopify and now I think it was a scam

I ordered something online and paid through Affirm. The website was through Shopify but now I am not sure it was real. The guy’s email was [email protected] and the phone number was (860) 490-5731. I put down about 46 dollars. I already opened a dispute with Affirm to try to freeze the payments and get them to look into it. I am hoping they give me a refund. The address they had was just listed as Unknown, TN which should have been a red flag I guess.

• Jul 01, 2026

Paid for headsets and never got them no reply to emails

I paid for headsets and never got them. I sent a bunch of emails but nobody ever wrote me back. There was no phone number to call or anything.

The website was shopify and the address they gave was 54 Carroll Street in Hamilton, NJ. The email was [email protected]. I lost $74.00. They never delivered to the shipper.

I just want my money back or the headsets. It doesn't feel right that they just took my money and disappeared.

• Jun 06, 2026

Watch purchase from fake Specht & Sohne site on Shopify

I bought a watch from a site that looked like Specht & Sohne but it wasn't. The website address was different but you wouldn't notice unless you looked close. They used the name and copyright symbol so it looked real. I lost $87.20.

I talked to Shopify on June 1, 2026. They said they can't do anything and told me to call my credit card company. They won't take any responsibility for letting this merchant use their site. The real Specht & Sohne website even has a scam alert on it warning about fake addresses. But Shopify still lets them sell.

• Mar 18, 2026

Ordered a bark button online and got charged extra without my permission

I saw a post for a bark button on Facebook for $13.99 and decided to order it. At checkout, it offered a $59.99 upgrade. I clicked no to that upgrade three separate times. But it still went through with the charge anyway, adding the $59.99 to my order.

I contacted PayPal about it. They told me the company had also set me up for a monthly withdrawal from my account. I had to have PayPal stop that. It's been three weeks now and the tracking information still just says "not available." I never got my item. This whole thing is a scam.

• Feb 24, 2026

Bought something from a Shopify site and got completely scammed

I bought something from what looked like a real Shopify website. It cost me forty-seven dollars. The site seemed totally legit.

They gave me a tracking number but it doesn't exist. I tried to contact them through the Shopify account, but that account doesn't exist either. Customer service just says you're in line for a response and then never writes back. I'm never using Shopify again.

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Disclaimer

This content is based on user-submitted reports. Scammers may misuse the names, websites, and contact details of legitimate businesses. The mention of a business does not necessarily indicate its involvement in fraudulent activity.

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