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Vacuum broke in a week and they want me to pay to return it
Finally I told them I was going to report the charge to my credit card company as fraud. Then a week later they got back to me saying I had to send the item back first for a refund or replacement, and that I had to pay for the return shipping myself. I really doubt I would ever see a refund or even get a replacement if I send it back. So I am not paying more of my own money for this thing.