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Sophie and Grace Savannah reviews and customer experiences

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Sophie and Grace Savannah Reviews

• May 26, 2026

Fake dress from fake company with no customer service number

I ordered from sophieandgrace-savannah.com because it looked like a real mother daughter company in the US. The dress that showed up was like homemade garbage. No tags, the stitching was terrible, the proportions were absurd, and the material was poor quality.

There is no customer service number to call. They claim to respond to email but it takes days and weeks between replies with almost no information. They kept saying the return process was going to be difficult because it had to go to CHINA and they could not guarantee if the product would even be received. They offered me 10% refund, then 20%, then 30%.

I went to USPS and it was going to cost me 38.00 to return it so I gave in and accepted 17.99$ from these liars. I lost 59.95 total.

• May 19, 2026

Bought shoes that were nothing like the description online

I ordered a pair of shoes from this site and when they came they were nothing like what was shown. The website said 30 day money back guarantee no questions asked. The shoes were just cheap material and poor quality.

I tried to return them a few days later and they said they would only refund 10%. And if I wanted to send them back I would have to pay shipping to China which would cost more than the shoes. But the mailing address on the package was from Melrose Park, IL. They also would not give me a contact number.

I am filing a dispute with Chase today. This is just a scam pretending to be a boutique shop in Savannah.

• May 07, 2026

Bought clothes online that looked nothing like the pictures

I ordered from SophieandGrace-Savannah.com and spent $169.85. The stuff showed up and it’s just bad. The quality is way worse than what they show on the website.

The pictures on their site look really nice but the actual products are cheap and not even close. I think they are using AI images or something to make it look better than it is. Honestly feels like a trick to get people to buy. Their email is [email protected]. I tried reaching out but no reply.

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