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Special Resolution Unit reviews and customer experiences

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Special Resolution Unit Reviews

• 5 h ago

Got a weird voicemail about tax problems and a 2026 deadline

I got this voicemail from someone named Liliana Castillo. She said she was with the special resolution unit and it was about a tax matter before my file goes to final collections. She told me to call her back.

The message was strange. She said she was "packing through some files" flagged before the 2026 IRS deadline and that my file showed unresolved items. She mentioned new relief programs and wanted to connect before it went to collections. She left a direct line, 855-768-8331, and said she was available 9 to 5. The whole thing felt off. I never signed up for anything from a "special resolution unit."

• Mar 01, 2026

Got a weird voicemail about IRS collections from a Liliana Castillo

I got a voicemail from someone named Liliana Castillo. She said she was with the special resolution unit. The message said my file was flagged before some 2026 IRS deadline and that I had unresolved items, like a past balance or missing returns.

She left a direct line, 855-768-8331. The whole thing felt off. She mentioned new relief programs for my state and said there was still time to sort it out before it went to final collections. She kept telling me to press one to speak to a tax officer. I never signed up for anything from them and the call just seemed random.

• Mar 01, 2026

Getting fake tax collection calls about a "2026 IRS deadline"

I keep getting voicemails from someone claiming to be Liliana Castillo with a "special resolution unit." She calls from different numbers, like (857) 577-5983. The message says she's reaching out about a tax matter before my file moves into final collections.

She says she's checking files and mine got flagged before a "2026 IRS deadline." She claims I have unresolved items, like a past balance or missing returns. Then she talks about new relief programs from the current administration and says there's still time to see if I qualify, especially if I've had financial stress. She wants to connect before it gets passed to collections. She tells me to call back at 855-768-8331 and says she's available 9 to 5 for the rest of the week. It's clearly a scam. I never signed up for anything and I know this isn't real, but the calls are annoying.

• Mar 01, 2026

Got a weird call about tax problems I don't have

I got this call from a guy saying he's Brian Lopez with a special resolution unit. He said it was about a tax matter that's time sensitive and important. He told me I needed to speak with him before my file moves into final collections.

He said he was checking files flagged before some 2026 IRS deadline and mine had unresolved items, like a past balance or missing returns. He kept saying he wanted to connect before it gets passed to collections and that there might be a way to help. He left his direct line, 833-727-9955, and said he's available 9 to 5 for the rest of the week.

The whole thing felt off. I don't have any tax issues like that. It just didn't make sense.

• Mar 01, 2026

Got a weird voicemail about taxes from a number I don't know

I got a voicemail from a guy named Brian Lopez. He said he's with the special resolution unit. The message was about a tax matter he called time sensitive and important. He said he needs to speak to me before my file goes to final collections.

He left his direct line, 833-727-9955. He was talking about files flagged before some 2026 IRS deadline and said mine has unresolved items. Maybe a past balance or missing returns. He said he'd like to connect before it gets passed on and that there might still be a way to help. He said he's available 9 to 5 for the rest of the week.

I never got any official notice about this. The whole thing felt off. I don't recognize this number or this "unit."

• Feb 28, 2026

Got a weird voicemail about taxes from a number I don't know.

I got a voicemail from a woman named Liliana Castillo. She said she was with something called the special resolution unit. The message said it was about a tax matter and that my file was going into final collections.

She told me to call her back at 855-768-8331. I don't know who this is or what they're talking about. I never signed up for anything from a "special resolution unit." It felt off, so I didn't call back. I just got this random message out of nowhere.

• Feb 28, 2026

Getting constant calls about fake unpaid taxes from different numbers

I keep getting contacted by someone saying they're from the Special Resolution Unit about an unpaid tax matter. They say it's to avoid collections. The person's name given is "Brian Lopez" and the calls come from multiple numbers in different states. I've seen 443-412-6539, 720-721-7811, 440-906-9664, 943-274-1874, and 856-402-6166.

The number they tell me to call back is 833-727-9955. I've called that number numerous times to tell them to stop. I have no unpaid tax matter. It doesn't make any sense. I still get at least four calls a day from them. They just won't stop calling.

• Feb 26, 2026

Got a weird voicemail about taxes from someone named Brian Lopez

I got a call and a voicemail. The guy said he was Brian Lopez with the special resolution unit. He said it was about a tax matter, that it was time sensitive and important. He said he needed to speak to me before my file moved to final collections.

He left a direct line, 833-727-9955. He was talking about files flagged before some 2026 IRS deadline and said mine had unresolved items, maybe a past balance or missing returns. He said he wanted to connect before it got passed on to collections. The whole thing felt off. I never signed up for anything from this "unit."

• Feb 24, 2026

Got a weird voicemail about a tax matter from someone named Liliana Castillo

I got a voicemail today from a woman saying she's Liliana Castillo with the special resolution unit. She said she was reaching out about a tax matter before my file moves into final collections. She told me to call her back at 855-768-8331.

The call came from 1(804) 667-8980. I don't have any tax issues that I know of. The whole thing felt off. I never signed up for anything from a "special resolution unit." I didn't call back.

• Feb 24, 2026

Got a weird text about IRS problems from someone named Liliana Castillo.

I got a text from someone named Liliana Castillo saying she's with the special resolution unit. She said she was checking files flagged before the 2026 IRS deadline and that mine has unresolved items, like a past balance or missing returns. Then she mentioned new relief programs for my state and said there's still time to see if I qualify, especially if I've had financial stress.

It felt off right away. The message was weirdly specific but also vague. Then I found out other people got the exact same message, just with different names inserted. It's clearly some kind of scam text trying to scare people about taxes. I never signed up for anything from them.

• Feb 19, 2026

Got a weird voicemail about a tax matter and final collections

I got this voicemail from a guy named Brian Lopez. He said he was with a special resolution unit. He was talking about a tax matter that was time sensitive and said my file was moving into final collection.

He told me to call him back at 833-727-9955. He said he was checking files flagged before some 2026 IRS deadline and mine had unresolved items, maybe a past balance. He said he wanted to connect before this gets passed on to collections. The whole thing felt off. I never signed up for anything from them.

• Feb 19, 2026

Getting daily calls from someone named Brian Lopez about a tax matter

I've been getting these calls every single day for the last three months. They always leave a voicemail. It's a guy saying he's Brian Lopez with the special resolution unit. He says he's calling about a tax thing that's time sensitive and important.

He says he needs to talk to me before my file goes to final collections. He tells me to call him back at 833-727-9955. He says he's checking files flagged before some 2026 IRS deadline and mine has unresolved items, like a past balance or missing returns. He says he wants to connect before it gets passed on and that there might be a way to help. He says he's available 9 to 5.

I never signed up for anything with them. I don't know who they are. The calls just keep coming.

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