I was scrolling on TikTok and seen some jeans pop up on their ads. Looked through it and seen they were ones I was looking to purchase from another site but these were way more affordable. So I placed my order. They gave me a tracking number through track718.
A few weeks go by. Nothing. So I contacted them by email. Station Line customer service informed me the tracking was correct and due to them coming from China it would take a bit longer. So I waited. The tracking number said it was delivered. Nothing. Contacted them again. They said they would reship at no cost with a new tracking number. Still nothing.
When I placed my order it was on February 23, 2026. I have spoken to customer service around 13 times now and still no package or refund. When the packages never arrived I requested a refund. They said it would take 15-25 days for me to receive it. It’s now been 4 months and I’m still waiting.
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TikTok ad for jeans I never got after four months
A few weeks go by. Nothing. So I contacted them by email. Station Line customer service informed me the tracking was correct and due to them coming from China it would take a bit longer. So I waited. The tracking number said it was delivered. Nothing. Contacted them again. They said they would reship at no cost with a new tracking number. Still nothing.
When I placed my order it was on February 23, 2026. I have spoken to customer service around 13 times now and still no package or refund. When the packages never arrived I requested a refund. They said it would take 15-25 days for me to receive it. It’s now been 4 months and I’m still waiting.