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SusanSmith-NC.com Reviews

• Apr 10, 2026
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Ordered a sweater that came with no tags and is garbage quality

I ordered a sweater from SusanSmith-NC.com. When it arrived, it had no tags or any brand name on it. It's just a piece of garbage. I tried to return it. I had to send multiple emails just to get a return address from them. They wouldn't agree to a refund, only store credit, even though their website says they do refunds. I know now it's all fake.

They told me to send it to an address in China. I tried calling their number, 1(307) 310-6129. It rings once and then goes dead. They won't reimburse me. I hope someone can shut these crooks down.

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